Loud Shirts

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Frequently Asked Questions:

Is all your merchandise new?

Yes, all merchandise we sell is unused and unworn merchandise.

What kind of quality are your shirts?
All of our shirts are 100% pre-shunk cotton, unless otherwise noted.


What are your standard shipping methods?
What are your shipping rates?        
Using standard shipping methods how long will my product take to arrive once I've placed my order?
Do you have expedited shipping methods available?

We ship merchandise to locations within the United States and U.S. territories, 
including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, 
Our standard method for shipping is USPS for all orders under $100.00 in U.S. funds. Any order at or over $100.00 is shipped via UPS Ground for Continental United States customers.
International Customers
Our standard method for shipping is USPS for all orders under $100.00 in U.S. funds. Any order at or over $100.00 is shipped via Global Priority for non-continental United States customers.

 

Do you ship to military addresses? APO / FPO  

Yes! We ship to APO, FPO and all USA military mail centers. Just select the appropriate branch when you are checking out your order. Do not select the country you are shipping to. Military addresses ship at USA domestic rates.

 

International Order Information

At this time we ship international orders via USPS.

We reserve the right to request more information to verify your order, and to cancel the order if we can not verify it. Your government may require you to pay import tax, duties, or customs fees when you pick up or receive your order. Please consult your local mail service to see if it applies to you. merchandise to locations within the United States and U.S. territories, 
including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, 

Due to fraud we do not ship to:

Afghanistan, Cyprus, Estonia, Kazakhstan, Malaysia, Morocco, Nigeria, Pakistan, Philippines, Romania, Singapore, Taiwan, Tunisia

 

Common Problem Ordering:

Call your bank or financial institution to make sure you are entering the exact billing address on your account or the order can't be processed.

 
What is your return policy?

We will exchange or refund shirts ordered from us that have not been washed or worn. Please contact us within 14 days of purchase.

If the order was filled as requested on your order form we can not refund the cost of shipping. Customers are responsible for return postage. Shipping is non-refundable.

 

how long does it take to receive a refund?

Refunds are processed to your original form of payment. Once a return has been processed, a credit card refund can take up to 2 to 10 business days to appear on your account.

 

What if I never received my order and my package is returned to you?

If we receive your package returned to us, we will attempt to contact you to resolve the problem. If there is an error in the address provided to us, you will be responsible for a re-shipping fee.

 

What is Address Verification and why do you use it?

AVS is a tool employed by merchants like ourselves to help eliminate / minimize credit card fraud. When a customer submits their credit card billing address during checkout, this address is automatically compared with the information on file for this credit card with Amex, Discover, MC or Visa respectively. If this information does not match EXACTLY, we cannot process the order since we are 100% financially responsible if we process an order that turns out to be fraudulent. Most of our customers greatly appreciate our "zero tolerance" approach to credit card fraud.

Please note that we can NOT process all international credit cards.

 

Is my credit card protected?

Yes ! We are doing all we can to protect our customers' credit cards. We use a Secure Socket Layer (SSL) - a secure way to transmit personal information from your computer to our Web server. SSL uses encryption, which helps make information sent through the Internet more secure. 128-bit SSL encryption is often used for such Internet services as on-line banking or shopping.

 

Contact Number for Returns Information:

Phone: 718-630-9580

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